Jobalots
Jobalots Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jobalots has a 2.0 star rating from 7 reviews; overall sentiment is negative with frequent reports of faulty items, unexpected charges, and poor response times.
Key Takeaways for Future Customers
- Check recent Jobalots reviews before bidding and expect limited live support.
- Monitor cards for unexpected billing and seek refunds promptly.
- Be cautious with membership or subscription add-ons and promo terms.
Negative Feedback / Risk Areas
- Recurring customer complaints about fraudulent charges and refund delays.
- Poor customer service, account blocks, payment and verification errors.
- Delivery issues, wrong or damaged goods and ignored GDPR/access requests.
Positive Feedback
Some buyers report bargains and timely delivery on select items.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Jobalots has a 2.0 star rating from 7 reviews; overall sentiment is negative with frequent reports of faulty items, unexpected charges, and poor response times.
Key Takeaways for Future Customers
- Check recent Jobalots reviews before bidding and expect limited live support.
- Monitor cards for unexpected billing and seek refunds promptly.
- Be cautious with membership or subscription add-ons and promo terms.
Negative Feedback / Risk Areas
- Recurring customer complaints about fraudulent charges and refund delays.
- Poor customer service, account blocks, payment and verification errors.
- Delivery issues, wrong or damaged goods and ignored GDPR/access requests.
Positive Feedback
Some buyers report bargains and timely delivery on select items.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Barcelona, Barcelona
I had a product in my shopping cart,...
- - Unauthorized charge on my bank card for a product in my cart.
- - I demand a refund.
- - I demand an apology.
I had a product in my shopping cart, and I was surprised to find that my bank card had been used to pay for it without my knowledge or consent. Therefore, I demand a refund and an apology for what happened.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Beware of false offers of free shipping
- - Free shipping offers may be false; terms show Start 25 Nov, End 2 Dec.
- - They interpret 'inclusive' as excluding 2 Dec and say the promo ends on 1st.
They finally refunded my shipping charges after a week of emails explaining to them what 'inclusive' meant and showing screen shots and promotion adverts. However, I had spent time drafting, but not yet sent, an email to my credit card issuer requesting a refund via the chargeback scheme as they constantly denied one was due.
Only auctions that end between these dates (inclusive) qualify for free shipping,' they speak a different language to most English speakers. To them, the word 'inclusive' means 'not including the end date of the 2nd December.' You will get charged shipping on the end date, and no amount of trying to get them to honour their T&Cs works; they will insist that when their T&Cs state 'inclusive' of the 2nd, that means the promotion finishes on the 1st.
- Some good bargains to be had
- Dishonest promotions & fraudulent charges to your payment card
Preferred solution: Full refund
User's recommendation: Beware of false offers of free shipping you may rack up a large shipping charge only to find it is not free as advertised.
Leicester, Leicester
Blocked sccoont
- - Won 13 bids last night.
- - Card payments were declined despite sufficient funds.
- - Customer service was unavailable; screenshots show failed attempts.
I won 13 bids last night. I tried to pay with a verified card, but your system wouldn't allow me.
I tried several other cards; it was declining. I had enough money.
I have screenshots to prove that I tried to pay with different cards, and I failed. As it was late, I tried to ring customer services, but no one answered.
Preferred solution: Unblock my account it wasnt my fault i tried to pay with different cards and failed and i heard money in those cards
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarning to others
- - Jobalots has ongoing bugs since launch, and items unfavourite themselves.
- - Bids with the same amount may be won by later bidders.
Buyer beware. Don't expect Jobalots to honour GDPR or UK consumer law if anything goes wrong, and it will as their website has more bugs in it than an ant hill.
Items constantly 'unfavourite' themselves, leaving you at risk of missing them. A lot of times you will be the highest bidder, but a later bidder can win if they bid the same amount as you (not a higher amount). I've even lost auctions to people bidding lower amounts. The support team is polite but powerless; they are probably an offshore call centre as they mainly reply in the middle of the night and just say they will ask 'the developers'.
They have not resolved any of my issues in 8 months. They do not honour GDPR data access requests, so I ended up reporting them to the relevant authorities (still waiting 3 months on for the data).
Their subscription service with real-time chat is a con; I had the PRO service, and they never once answered the real-time chat. They deny all bugs exist and say it only happens to me, so I would be interested in hearing from others who encounter the same or similar bugs.
- Some bargains to be had
- Temu and aliexpress can be cheaper and deliver faster
- Website has more bugs in it than an ant hill
- Dubious and illegal business practices with respect to consume law
Preferred solution: Full admission of bugs with publication of Root Cause Analysis (RCA) documents and a commitment to fix them. Full GDPR compliance and refund for all costs (including postage) incurred due to their bugs and failure to comply with UK consumer law.
User's recommendation: Use with caution, bargains to be had but they hide behind their T&Cs which basically say they are not responsible for anything that goes wrong.
Upminster, Havering
Did not receive my order
Did not receive my order was left outside my house and when I returned it was not there. Please can I understand the next steps
- Great company
- Hard to communicate
Preferred solution: Full refund
London, England
Delivery
Im still waiting to hear from someone. Not very happy tbh. I cant understand why there isnt a proper contact number to call them on
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Southwark, Southwark
Mistake in Order, I received the wrong order
I received the wrong pallet. I paid for a 500 kg pallet; I received a 151 kg pallet, which is less than what I expected.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTwo loyalty to jobalots - thousands taken in mysterious bid increases and lot losses
- - System errors and aggressive owner close accounts.
- - Lack of communication and false delivery claims.
- - Email and account were blocked with lies to court.
I really cant reveal all but there is now evidence of a massive security breach either past or present where the system is compromised. I will update as more info comes in but please appreciate due to the communication black out from Mr Lear this is now turning into a criminal investigation.
I really cant reveal all but there is now evidence of a massive security breach either past or present where the system is compromised. I will update as more info comes in but please appreciate due to the communication black out from Mr Lear this is now turning into a criminal investigation.
System errors, the aggressive owner who closes accounts when faults with the system are exposed. Lack of communication.
Lies told about items actually delivered when clearly witnessed as not, and lies to the court attempting to settle prior to court (contempt of court) only unsure how he achieved this after blocking my email and account. Steer clear, there are some really reputable others with the timed down auction out there now - steer clear of these people.
- Pros you get the item you unknowingly overpaid for in good time
- Con thousands taken from customers daily and without users knowledge
Preferred solution: Apology
User's recommendation: Steer clear but watch the space as accountability is imminent also watch for below pic in your bidding history
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPayment problem card
hello i have problem with card payment
i dont cant verify card
please help me
bekoz now i dont cant make bid and buy Your goods
please help me fix problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Your system has blocked my account for your it issues
- - Their system blocks my account for non-payment.
- - Since they changed the IT system, I get emails about non-payment and blocked orders.
Company fixed the issue and I have been provided with apology. They re-opened my account but no communication by telephone and was not able to clear my account which still shows non payment on my file which is not of my doing
Keep blocking my account due to non-payment when it is their system that is causing all the issues. Since they changed the IT system, we get bombarded with emails about non-payment and account being blocked, and you lose your orders because they don't have a clue how to rectify the problem. No one to talk to.
- Variation of prody
- Non contactable by phone and there it system is garbage
Preferred solution: I want to pay and recent order dated 15/11 and my account cleared on any wrong doing
User's recommendation: Don’t bother they are a headache with no personal contact, just pre loaded emails
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerFaulty. Used. Smelly items
It was not resolved. Jobalot refused to offer any refunds or returns
I've spent over £80 on faulty, used, smelly electronics that ended up in the bin. Customer service? They simply tell you to not buy used items from jobalots next time.Avoid Jobalots at all cost
User's recommendation: Avoid avoid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible customer service
Unhelpful at all. Responding once per day with 0 help. I dont recommend to buy something expensive..
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSend me rubbish in oackage
- - The company described the hover as a customer return but in good order; the delivered package had rubbish, no hover, and returns were refused.
The review is about a company names JObalots .I bid on a hover which they described it customer return but in good order. Yesterday the job pallet has been delivered to my home address while I was on job.
On returning home I found there was some rubbish inside the package and was had no hover. I immediately call the company but there Customer services is not ready to listen anything but only good to say that they not accepting any return.
This is ridiculous and the customer should be treated this way. I request you to interfere and either stop them doing this business or give compensation to the effected customers.
Preferred solution: Full refund
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